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Retail & D2C

For retail and D2C: sell in the chat.

Customers ask about stock, colours and prices on WhatsApp and Instagram. Answer them instantly, follow up automatically and invoice from the same screen.

Quick answer

Retail and D2C businesses use Sociolync to answer product questions on WhatsApp and Instagram from one inbox, send catalogues automatically with keyword chatbots, run offer campaigns to tagged customer lists, and turn conversations into quotations, invoices and payments.

Sound familiar?

What slows retail & d2c teams down today.

Stock and price questions spread across WhatsApp, Instagram and a personal phone

Festive offers sent by hand, one contact at a time

No record of who asked, who bought and who went quiet

How Sociolync helps

The modules retail & d2c teams use.

A typical conversation
Customer
Is this available in blue?
Auto-reply
Yes! Here's the catalogue 👇 View Catalogue
You
Blue and charcoal both in stock. Shall I reserve one?
FAQ

Questions, answered.

Can retail & d2c businesses use Sociolync?

Retail and D2C businesses use Sociolync to answer product questions on WhatsApp and Instagram from one inbox, send catalogues automatically with keyword chatbots, run offer campaigns to tagged customer lists, and turn conversations into quotations, invoices and payments.

Which Sociolync features do retail & d2c teams use most?

Unified Inbox, Chatbot Flows, Bulk Messaging, Quotations & Invoicing. All of them are part of the same workspace and share the same contacts.

How much does it cost?

Social is ₹799, WhatsApp ₹1,999 and Complete ₹3,499 per month, plus GST. WhatsApp messages are billed per message; Messenger and Instagram are free. Every plan has a 14-day free trial with no card.

Do we need our own WhatsApp Business API account?

No. Your number is set up and managed for you, with no Meta Business Manager to register.

Bring every conversation into one place

Start free for 14 days. No card needed, and no Meta account to set up first.